What information do we collect?
If you are signing up for our newsletters or activated the chatbot option on our website, we will ask for your name, company, email address, phone number. When a purchase is made on our website, in addition to above, we also ask for delivery address and billing information. These information are only collected when you provide it to us and we are bounded by the regulations stated in the Personal Data Protection Act.
We may also collect information about your visit to our website, including the page you view and the time spend on the page of interest. We may also collect certain information from the browser you used to come to our website, such as your Internet Protocol (IP) address and the geographical location of it. These information are collected through visiting our website.
We may also retain any messages you send through the chatbot.
What information do we share with others?
We do not disclose your data to third parties unless in connection with law enforcement, fraud prevention or other legal action as required by law or regulation.
How do we secure your information?
We take all reasonable steps to protect your Personal Data from misuse, interference and loss, as well as unauthorized access, modification or disclosure. The ways we do this include:
Limiting physical access to our premises;
Limiting access to the information we collect from you and only accessible for those who need to know
To safeguard your Personal Data, all electronic storage and transmission of personal data are secured with appropriate security technologies.
Where required or requested, we will destroy or de-identify the Personal Data collected.
This site contains links to sites whose data protection and privacy practices may differ from ours. We are not responsible for the content and privacy practices of those other websites and encourage you to consult the privacy notices of those sites.
What will the data be used for?
Your data will be used to deliver the product you have purchased and to send communications to you such as newsletters and promotions. In accessing your request for products or services, we may use your information for the purposes of prevention and detection of fraud.
Your data may also be used to facilitate communication especially if you have activated the chatbot or left a message on our website enquiring on goods or services.
Your data will also be used for statistical purposes to improve this website and our services to you.
If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us.
All email newsletters and promotions will contain information on how you can unsubscribe
Contact us at writing “unsubscribe” as the subject heading, or
Call us at +65 6744 3100 for assistance
ESCO Pte. Ltd.
6 Harper Road, #06-08, Leong Huat Building
+65 6744 3100
Last Edited on 25 May 2018